Smart Routing

Smart Routing is an intelligent model selector that automatically chooses the best language model for each request, using only organization-approved models. It looks at your prompt, available models, and organization rules to balance response quality, speed, and cost - without you having to pick a model manually every time.

You can think of it as an “auto” mode for model selection: you focus on the task, Smart Routing picks the model.

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How to use Smart Routing

Smart Routing can be selected directly from the model picker in Chat, just like any other model.

1

Start a new chat

1. Click New chat on the left side of the screen.

2. A new chat window will open, with a model picker at the top.

2

Select Smart Routing

1. Click the model quick menu at the bottom-right of Chat.

2. Choose Auto from the list.

3. Once selected, Smart Routing will automatically pick the best underlying model for each message in this chat.

You can switch back to a specific model anytime by reopening the model menu and choosing a different model.

3

Start chatting

1. Type your prompt in the message box.

2. (Optional) Turn on tools such as web search or integrations if available in your workspace. Smart Routing will pick models that offer the capabilities you have selected.

3. Click Send.

Smart Routing will choose the model and return a response. From your perspective, it behaves like any other model - the selection happens behind the scenes.

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When to use Smart Routing vs a specific model

Use Smart Routing when:

• You don’t want to think about which model is best for each task.

Use a specific model when:

• You must always use a given vendor/model for compliance or contractual reasons

• You are benchmarking or comparing outputs across models (for example, using the “Compare models” feature in Chat)

• A workflow is tuned around the behavior of a particular model

In all other cases, Smart Routing is a safe default that keeps model selection efficient and transparent for everyday users.