HiBob

Overview

The HiBob integration connects nexos.ai with your HiBob workspace so you can reference HR information and people context from HiBob directly in nexos.ai. It helps you answer routine questions faster and keep work aligned with the data stored in your HR system.

Setting up the integration (organization admin)

1. Open Settings.

2. Go to Organization → Integrations.

3. Find HiBob in the list.

4. Set the integration to Active (enabled).

After it’s enabled here, team members can connect their own HiBob accounts (depending on your organization’s HiBob access rules).

Connecting your account (individual user) from My Integrations

1. Open Settings (select your email/profile at the bottom of the left sidebar, then Settings).

2. Select My Integrations.

3. Find HiBob and select Connect.

1. In Configuration, enter the required details:

   • Service User ID

   • Token

2. Select Enable to save and activate the integration.

Use HiBob in Chat (turn it on for a conversation)

1. Open Chat (or an Agent chat).

2. Select the Tools icon.

3. Turn HiBob on to use it in that conversation.

Use HiBob in Agents (turn it on for an agent)

1. Open Agents and select the agent you want to update.

2. Select the Studio icon (top-right), then open Settings.

3. Scroll to Integrations and turn HiBob on.

4. Save your changes, then test the agent (for example, “Find the policy for PTO” or “Summarize the details from the employee profile for onboarding”).

Alternative (quick method) You can also tell the agent in plain language to add the HiBob integration (for example, “Add the HiBob integration for this agent”), and it will enable HiBob for itself automatically so you can continue without leaving the conversation.