> For the complete documentation index, see [llms.txt](https://docs.nexos.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexos.ai/workspace/integrations/jira-and-confluence-atlassian.md).

# Jira & Confluence (Atlassian)

### Overview

The Atlassian integration connects nexos.ai with **Jira** and **Confluence** so you can search for and reference tickets and pages directly in your workspace. It helps you answer questions faster, summarize project context, and keep responses grounded in the same source of truth your team already uses.

### Setting up the integration (as an admin)

1. Click on your **Profile icon.**
2. Go to **Management** -> **Apps.**
3. Find **Jira & Confluence** in the list.
4. Set the integration to **Active** (enabled).

After it’s enabled here, team members can connect their own **Jira & Confluence** accounts.

<figure><img src="https://4112003433-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDcOhapgXnoeDvgGQ8Jm4%2Fuploads%2FCNggowL1t8Y9YOceEUJ8%2FScreenRecording2026-09-15at17.20.30-ezgif.com-video-to-gif-converter.gif?alt=media&amp;token=e7192046-4c43-4008-bc3a-c873ff14cb47" alt="" width="563"><figcaption></figcaption></figure>

### Connecting your account (as a member)

1. Click on your profile icon.
2. Go to **Get apps** -> **My apps.**
3. Find **Jira & Confluence** and select **Connect**.
4. You will be redirected to Atlassian. Sign in if prompted.
5. Review the access request screen (it will list what nexos.ai can access in **Jira** and **Confluence**) and select **Accept** to approve.
6. Return to nexos.ai. **Jira & Confluence** should now show as connected in **My Apps**.

<figure><img src="https://4112003433-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDcOhapgXnoeDvgGQ8Jm4%2Fuploads%2FakEQj6nAKji8uCBq2J9A%2FScreenRecording2026-09-15at17.24.45-ezgif.com-video-to-gif-converter.gif?alt=media&amp;token=3a5974a5-269c-498c-8727-8a5e02cb0ccf" alt="" width="563"><figcaption></figcaption></figure>

### Use Jira & Confluence in Chat (turn it on for a conversation)

1. Open **New Chat.**
2. Click on a "**+**" -> **Integrations.**
3. **Toggle on** **Jira & Confluence** to use it in that conversation.

<figure><img src="https://4112003433-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDcOhapgXnoeDvgGQ8Jm4%2Fuploads%2FvPIR14peOon8iEwcJqxU%2FScreenRecording2026-09-15at17.29.31-ezgif.com-video-to-gif-converter.gif?alt=media&amp;token=f3c0fa91-65d9-448c-a644-81810fb67da2" alt="" width="563"><figcaption></figcaption></figure>

### Use Jira & Confluence in Agents (turn it on for an agent)

1. Open **Agents** and select the agent you want to update.
2. Select the **Studio** icon (top-right), then open **Settings**.
3. Scroll to **Integrations** and turn **Jira & Confluence** **on**.
4. **Save** your changes, then test the agent by asking it to pull context from Jira or Confluence (for example, “Summarize this Jira ticket” or “Find and summarize the Confluence page about X”).

<figure><img src="https://4112003433-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDcOhapgXnoeDvgGQ8Jm4%2Fuploads%2FmRDhtRf5SAnXU7crUsmS%2FScreenRecording2026-09-15at17.32.21-ezgif.com-video-to-gif-converter.gif?alt=media&amp;token=bc5d7796-10a3-4877-b243-3b8d2d364676" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
**Alternative (quick method)**\
You can also tell the agent in plain language to add the Jira & Confluence integration (for example, “Add the Atlassian integration for this agent”), and it will enable Atlassian for itself automatically so you can continue without leaving the conversation.
{% endhint %}

### Managing permissions&#x20;

* Your access in nexos.ai matches what your Atlassian account can access in Jira and Confluence. If you cannot find a project, issue, or space, you likely do not have permission for it in Atlassian.
* If the integration stops working or content disappears, reconnect your account (select **Connect** again) to refresh access.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.nexos.ai/workspace/integrations/jira-and-confluence-atlassian.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.